COVID-19 Update


COVID-19 is impacting vital record processing agencies across the country, which may impact your current or future vital record order. This page will update as things develop and as more information is known to keep you informed as much as possible.


Update (6/3/20)

Online Vital Record Orders: Some orders are still delayed. Most jurisdictions are now open, but open under limited operations. While jurisdictions work to catch up with backlogs, delivery estimates will begin to decline. Please monitor your status page regularly for updates.


Walk-In Services: Most walk-in centers remain closed to the public. Please know that most local branches only hold records of events that occurred in their jurisdiction. For more information regarding local branches’ record availability and hours, you will need to contact the specific branch that you intend to visit.


Customer Service: Our customer support will remain available but may be limited. Phone/Chat support will be limited and possibly unavailable. Our email support will remain available; however, please allow extra time for a response as we work with limited resources.


Please know that we understand how important vital record services are to each and every person. We are doing everything we can for you to gain access to these services, to best of our ability, given the extraordinary circumstances. We apologize for any inconvenience here, but greatly appreciate your patience and understanding.


This page is to update you with information regarding COVID-19's impact on Vital Records. For more information regarding COVID-19, please Click Here

State Vital Records Team