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888-733-7882
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Frequently Asked Questions

  • There are three (3) ways to order a vital record:


    1. Online
    1. Fill out the online order form found here
    2. If you have not supplied all the supporting documentation after checkout, please do so by clicking here
    2. By mail
    1. Print and fill out the necessary form(s) here
    2. Mail the form(s) to the appropriate vital statistics unit, which will be listed on the application form, along with your payment (check or money order)

    If you have questions regarding this method, please click here

    3. In person
    1. Visit a branch (click here to find the location nearest you)
    2. Bring an acceptable form of identification
    3. Pay the fee (cash, check, money order, credit or debit)
  • Certificates
    • Birth: Computer Certificates cost $15 (additional copies are $15 each)
    • Death: not currently available

    Our transaction fee starts at $14, but may vary depending on the delivery method.

  • Identification is required to establish proof of the requestor’s identity to ensure that they are qualified to obtain the vital record. The requestor must be able to provide identification in accordance with one of the following options:

    • One item from Group A
    • OR
    • Two items from Group B

    Alternatively, if the application is signed and notarized, no additional identification is required.

    Group A - Submit a legible photocopy of ONE of the photo IDs listed below:

    1. Current state-issued driver’s license, including the issue and expiration date
    2. Current Passport
    3. Military ID card
    4. Alien, temporary or permanent resident card
    5. Employment authorization card
    6. U.S. Certificate of Naturalization
    7. Certificate of Citizenship or Citizenship ID card

    -or-


    Group B - Submit legible photocopies of TWO of the following (must be two different forms of ID):

    1. Current pay stub or W-2
    2. Vehicle registration with name and current address
    3. Voter registration card
    4. Military Discharge form (DD214)
    5. Utility bill, bank statement, or deposit slip with name and current address
    6. Health care coverage card
    7. Medical record
    8. Application page of an insurance policy
    9. Signed Social Security card
    10. A copy of a police report or other official documents (for those who have had their identification stolen)
  • The following can order a birth certificate:

    • Self
    • Parent
    • Spouse
    • Child

    The following should be able to provide legal documentation supporting the relationship or reason for the request:

    • Legal guardian or representative

  • None

Are the birth certificates official?

Yes, the birth certificates are official documents issued by the Tennessee Department of Public Health and are recognized and accepted by all state and federal agencies. The birth certificates can be used for several identifying purposes including, but not limited to: obtaining a passport or state-issued driver’s license/identification card, travel, employment, social security, school, etc

What kind of payment methods do you accept?

We accept Visa, MasterCard, JCB, American Express and Discover. Please contact us for more payment options.

Are you affiliated with the state of Tennessee?

We are a privately-owned site, not affiliated with nor endorsed by the state of Tennessee. However, we are dedicated to maintaining a positive relationship and reputation with everyone, including the Tennessee Department of State Health Services’ Vital Statistics Unit.

For more information, click here