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Terms of Sale

As part of statewide efforts to prevent identity theft, California law (Health and Safety Code Section 103526) permits only authorized individuals as listed on the application to receive certified copies of birth, death, and marriage records. All others will be issued Certified Informational Copies marked with the legend, "Informational, Not A Valid Document to Establish Identity." The authorized individual requesting the certified copy must sign the Sworn Statement, declaring under penalty of perjury, that they are eligible to receive the certified copy of the vital record and identify their relationship to the registrant. Some individuals have special needs for a birth, death, or marriage certificate that contains the confidential information provided at the time the event record was prepared. This confidential information may be used to establish ethnicity, to provide health background, or for other personal reasons. For information on how to obtain a vital record containing the confidential information, please refer to the vital record section of the California Department of Public Health website at

  1. You agree that our site and services are not intended for users under age 13.
  2. You agree that the payment of our fees and the use of our services is not required in order to process official government registrations, filings, or applications. As described elsewhere throughout our site, we offer benefits and assistance not otherwise available from government agencies or websites, and any additional fees we charge are for these benefits.
  3. You agree that we are not a law firm, nor do we provide any legal advice.
  4. You agree that any information you provide to us is accurate and true to the best of your knowledge.
  5. By providing us with your phone number, you agree that we may send you text message reminders related to our services or your transactions on our website. Please note that these messages will be service-related and will not contain any marketing content.
  6. You agree that any proprietary content purchased and downloaded from our site is not to be shared or redistributed. Each document is intended for your use only, and may not be modified, transferred or sold to another party.
  7. You agree that a full refund may not be granted after your order is placed. If your order is eligible for a refund, the eligible amount is dependent upon the type and progress of your order. For information regarding your refund qualifications, you must email us in response to your confirmation email or send a request to [email protected].
  8. The materials on this web site are provided "as is". We makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
  9. There are several factors beyond our control that can delay a delivery. You agree that the delivery times provided on your Track Order page are estimates under normal circumstances and are not guaranteed. Please be sure to provide accurate information in your application, and reply to any requests for information promptly, to avoid delays in your request.
  10. In no event shall we be liable for any damages (including, without limitation, damages for loss of data, profit or expenses, or due to business interruption,) arising out of the use or inability to use this site. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
  11. You agree that we have not reviewed all of the sites linked to its Internet web site and we are not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us. Use of any such linked web site is at the user's own risk.
  12. You agree that we reserve the right to revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
  13. Any claim relating to this website shall be governed by the laws of the State of Delaware without regard to its conflict of law provisions.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. For more information, please review the details of our Privacy Policy.

If you have any questions about our site policies, you may contact us directly at [email protected]. Thank you.