What forms of identification do you accept?

We accept many forms of identification, including driver’s licenses, passports and military IDs. For a complete list, please click here.

How do I track my order?

For our most current processing times, please visit our Track Order information page. In the event that your estimated processing time has expired and you still haven't received the certificate, please email us or give us a call.

Can I use the birth certificate I received to obtain a passport?

Yes, the certificates are official, embossed-seal certificates certified by the Florida Department of State Health Services accepted by all state and federal agencies suitable for obtaining a passport. There are no restrictions for this type of certificate.

How can I submit items to you?

Please respond directly to your confirmation email with the item(s) as an attachment. You may also upload a scanned copy of your items by following this link.

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