Terms of Sale

Texas Health and Safety Code, Chapter 195, Sec 195.003 states that the penalty for knowingly making false statements on a vital records application can be 2-10 years and a fine of up to $10,000. TexasVitalRecords.org and Texas Department of State Health Services monitor applications for fraudulent activity. Any fraudulent transaction will not be refunded. We offer partial refunds for our fees. Refunds from state fee charges will not be granted. Please be sure that all information entered is true and accurate.


By accessing this web site and using our services, you are agreeing to be bound by these Terms of Service, our Privacy Policy, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.

  1. You agree that our site and services are not intended for users under age 13.
  2. You agree that this site is not affiliated with any official government agency or office.
  3. You agree that the payment of our fees and the use of our services is not required in order to process official government registrations, filings, or applications. As described elsewhere throughout our site, we offer benefits and assistance not otherwise available from government agencies or websites, and any additional fees we charge are for these benefits.
  4. You agree that we are not a law firm, nor do we provide any legal advice.
  5. You agree that any information you provide to us is accurate and true to the best of your knowledge.
  6. You agree that any proprietary content purchased and downloaded from our site is not to be shared or redistributed. Each document is intended for your use only, and may not be modified, transferred or sold to another party.
  7. You agree that a full refund may not be granted after your order is placed. If your order is eligible for a refund, the eligible amount is dependent upon the type and progress of your order. For information regarding your refund qualifications, you must email us in response to your confirmation email or send a request to [email protected].
  8. The materials on this web site are provided "as is". We makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
  9. There are several factors beyond our control that can delay a delivery. You agree that the delivery times provided on your Track Order page are estimates under normal circumstances and are not guaranteed. Please be sure to provide accurate information in your application, and reply to any requests for information promptly, to avoid delays in your request.
  10. In no event shall we be liable for any damages (including, without limitation, damages for loss of data, profit or expenses, or due to business interruption,) arising out of the use or inability to use this site. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
  11. You agree that we have not reviewed all of the sites linked to its Internet web site and we are not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us. Use of any such linked web site is at the user's own risk.
  12. You agree that we reserve the right to revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
  13. Any claim relating to this website shall be governed by the laws of the State of Delaware without regard to its conflict of law provisions.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. For more information, please review the details of our Privacy Policy.


If you have any questions about our site policies, you may contact us directly at [email protected]. Thank you.